Application Support
As many computer software companies have scaled back their support or shifted it overseas, getting help when there's a problem has become more and more time consuming. Onsite Response Network provides application troubleshooting and onsite technical support for most popular business applications such as Microsoft Outlook, Excel, Word, Access, Business Contact Manager, QuickBooks Pro, Peachtree Accounting, ACT!, Goldmine, and many more. We can often increase application performance by making a few simple changes to your computer settings.

Data Management Services
Properly managed data is easily accessible to those that need it and inaccessible to those that don't. Sensitive data such as payroll information and customer credit card information is often stored electronically and should be tightly secured and monitored at all times. Hackers often don't achieve their goal on the first attempt. Data monitoring can identify unauthorized access attempts from both inside and outside your perimeter security. Onsite Response Network can halp you protect your data from improper usage as well as help create onsite and offsite data backup plans to ensure your data is never lost.

Data Recovery Services
Data loss can result from drive failure, operating system corruption, or a virus. When these things happen, people often discover that their critical data hadn't been backed up for quite some time. Onsite Response Network provides data recovery services for everything from laptops to server RAID sets. We can usually recover all or most of your data within 24 to 48 hours.

Data Security Services
Breaches of data security due to hackers and viruses can be catastrophic to a business. Storage of sensitive information such as customer credit card numbers requires stringent security measures to avoid legal liability. Longstanding business relationships can quickly be jeopardized with just one phone call informing a client that their credit card information has been compromised. Onsite Response Network can remove computer viruses infecting your network and help resecure your perimeter. We can also take steps to protect your data from further unauthorized access and ensure that your data can be quickly restored in the event of malicious file deletions.

Emergency Repair Services
Downtime is expensive. Sudden failures of critical computer equipment such as servers, firewalls, routers, and switches can bring your business to a grinding halt. Without access to the internet, email, or shared files, productivity plummets. We can restore internet access in minutes regardless of the state of your data line or ISP. We can also configure a virtual server to begin sending and receiving email for your domain immediately. We respond 24/7 to failures of mission critical computer and network equipment.

Installation Services
We install PCs, servers, firewalls, switches, routers, printers, scanners, and all other types of computer and network equipment. Installation is typically quoted at a flat rate instead of per hour and is based on the type of equipment being installed and the configuration requirements. Average flat rate pricing: PC or laptop $75-$125, Server $500-$800, Firewall or Router $$75-$125

Remote Access
Work any where you want at any time you want. In today's fast-paced business environment, extra hours are sometines unavoidable. Onsite Response Network can configure remote access to computers on your network via RDP, VPN, and many other protocols. Whether you need to catch up on some work while keeping an eye on the kids at the same time or just need to check email occasionally while on vacation, we can set up the right solution for your specific requirements.

Scheduled Maintenance
Just like regular checkups with your doctor, your network needs to be checked regularly for hidden problems that can lead to major problems if left untreated. Keeping computers up to date on patches and service packs, verifying backup jobs, checking event logs for system errors, and other tasks should be performed at least once a week. Onsite Response Network can set up regularly scheduled visits to inspect your system, alert you to potential problems, and plan remediation.